Vignesh Tud
map-marker Chennai, Tamil Nadu

Cancellation of insurance policy

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College Pro Painters - Cancellation of insurance policy
College Pro Painters - Cancellation of insurance policy - Image 2
College Pro Painters - Cancellation of insurance policy - Image 3
Hi Bajajfinserv, I would like to cancel my extend warranty insurance policy(CPP TELE BINDING policy no:LAN-54VCTBHB434291,Name:Vignesh,Regustered phone no:770819****
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Loss:
$317

Preferred solution: Full refund

User's recommendation: Please carefull to bought

Lloyd D

Review of quality

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If there was less than a zero, I would. College Pros painted our house. One day they painted in the rain. They were messy and less than three years later..... the paint is peeling off in large spots on the front of our house. We are scheduling another house painting job. I strongly recommend AGAINST College Pros.
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Preferred solution: Apology

User's recommendation: A strong NO.

Anonymous

Deposit return

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College Pro Painters - Deposit return
College Pro Painters - Deposit return - Image 2
We set up exterior paint job, then I had health issues that we had to address . I cancelled the painting and asked franchise rep to mail or drop off deposit. This was a month before scheduled time, nothing was bought to do the painting . He refused saying it could be put to do next year or reduce items to paint. After emails x 5 I knew I would have to contact our lawyer . The firm drew up a letter and sent it to franchise owner . He came a week later and had us sign paperwork and said he’d go get the money in truck. I girl then comes to our door with a plastic wrapped package we didn’t know her she said here’s your Wells Fargo money while she was on phone. She tossed it to my husband and took off . He told her we wanted green (dollars) . Him & girl drove off . So we went to Idaho credit union & used banks coin machine to count the money. It wasn’t $650.00 dollars we were owed. Is this how you want the “College Pro Painters to be represented??? Contact us for further information .
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Loss:
$52
Cons:
  • Unprofessionalism
  • Child like customer service
Reason of review:
Poor customer service

Preferred solution: Company reprimands franchise owner pays my lawyer cost

Bret T Czb
map-marker Port Orchard, Washington

Took my deposit but never showed for the job - going to court

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Booked a paint job with $1000 deposit in March for an August job. Painter left the company. I have been working for 2 months now trying to get my deposit back without success. The call center is always polite and I sometimes get a call back but still not resolve. They have my money and I have nothing. I am now in the process of filing small claims to get my deposit back.
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Loss:
$970
Cons:
  • Did not refund deposit
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

Anonymous
map-marker Oshkosh, Wisconsin

Can't seem to get owner to show up after multiple calls,text,and a appointment

I have called college pro painters and they gave me information to local Wisconsin Franchise owner Fletcher Arlen out of Wausau,Wis. after talking with Fletcher and calls ,text.I called setting up a Free Estimate set up with the college pro painters number 1-80*-327-****.I still have yet to receive a call or email or a text from( Fletcher Arlen)he never showed up to appointment that was made by the Company .Very Unprofessional, I will not give a good referral for this company or use them. This Franchise owner told me he Graduated from college and has time to paint where most of these employees have to go back to college.
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Anonymous
map-marker Vancouver, Washington

Terrible communication, timelines and organizational skills

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I had College Pro rep Justin Cooper out of Salem, OR just recently complete a job of full exterior paint. On a scale of 1 to 5, the actual paint job I would give a 4.

My dad and I unfortunately had to supervise the entire project to ensure all of our needs were met, which for the most part were.

HOWEVER, I believe customer satisfaction deals with the entire experience. So regarding the timeliness, organizational skills, and communication, I give him a 1. On day 1, Justin did not bring the caulking we agreed upon in estimate, my dad had to go and purchase it. A total of 2 spills occurred which cost me a half a gallon of paint.

I ended up having to buy more due to this negligence. Justin showed up on time once during the whole project (as he had too many projects going at one time and spread himself too thin) and sometimes left 1 guy at my job! Most of his crew by the way were fantastic (mainly Jose). Justin talked me into brush and roll, and I found out he had sprayed one side of my house and was not going to notify me (seems like he wanted to hurry the job along).

I found out that Justin was not aware that you are to stir the paint prior to use!!! WOW. I was asked if his crew could borrow one of my personal ladders as apparently he did not have enough supplies for the job. He indicated the job would take 4 days.

He was here for 6 and would possibly have been here longer except we just said we would take care of additional touch ups as well as the MASSIVE MESS left with paint drops on my deck out back.

I cant give all negative as I know Justin would have done whatever to make us happy, however, I didnt want him around for a month to make that happen. Would I choose College Pro again? Absolutely not.

Would I recommend them? Probably not.

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Brenda Lkk

PAINt in my side

Franchise owner very disrespectful. brought his dog to site every day & had to deal with it every 20 min. so it wouldn't dig up the lawn. He parked on neighbors easement so dog could see him. Dog got away one time while owner was off doing something, when i managed to capture the dog and bring him back, the guy accused me of taking him out of his car. Had his car detailed by a mobile firm on site. He was defensive and argumentative even at the slighest question. Couldn't joke with him as he took it personally. Accused my husband of mixing up downspouts as he couldn't figure out where they went when it was time to put them back on. he was unprofessional and a total jerk.
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Reason of review:
Poor customer service
Anonymous
map-marker Longview, Washington

Confirmed-than never showed

Were supposed to show up at 7 o'clock. No call, no show, after emailing the appointment was confirmed. DO NOT USE THIS FIRM.
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Chris k Vni

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Verified Reviewer
| map-marker Rochester, New York

No return calls or text messages

The house was painted but notice numerous spots that were not. They also cleaned tools in backyard near shed and spilled paint on floor and back wall
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Chris J Hdd
map-marker Providence, Rhode Island

Took payment but never returned to complete the job.

I complained called company several times was referred to a higher up person who called me once. Job was worked in june now it is oct. Still no call back. Jullian brown never finished the job. He took money from seniors who paid him in good faith believing he would return to complete the job.
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Reason of review:
Order processing issue
Richard V Itw

Very unprofessional

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I contacted College Pro Painters about having our house painted, a time was scheduled and a rep by the name of Ross came out with another rep in training named Chris, they talked about the process, went outside and did some measuring to find out approximately how long it would take and how much paint it would take to paint our house, this is when things went downhill, a contract was written up, a deposit was paid, and a start date was scheduled. During the time leading up to the start date, I started to hear that my choice of Painters was not my best choice, I did some digging and found out that the information on our contract was not valid and that the license number for the state of MI.

Was not correct and actually had expired and that according to the Attorney General, they could only do jobs up to and not exceeding $500.00, I contacted Ross and explained that I was uncomfortable with them painting my house as I was being lied to and asked for the contract to be voided, I was sent a form to fill out and return to get my deposit back, I waited two weeks and still no check, I contacted Ross again and he lied to me again by saying that my check had already been issued and sent in the mail, I then waited yet another 10 days and still no refund, my check arrived that day with the day issued on it of three days prior to arrival and a mail date of two days before I received it.

Ross had told me that he did not like to play games with people and all I received from him was one big game. Chris was the one who contacted me a few days prior to the start day giving me this information and also told me that he was leaving College Pro and going out on his own when he received the proper license, I then was contacted by a painter from Grand Rapids through College Pro saying that he was taking over for Chris and was asking if the start date would still work, I told him that he was not allowed on my property until a proper license and new contract was offered, I WILL NEVER HAVE COLLEGE PRO AS A PAINTER AND WILL ADVISE OTHERS OF MY EXPERIENCE.

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Cons:
  • Unprofessionalism
  • Manager
Reason of review:
Poor customer service

Preferred solution: Don’t ever contact me again

Dana D Bsa

Poor work

We hired College Pros Paining out of Helena, Montana. The work was very poor.

The painters were messing and believe it or not, painted in the rain. No surprise that the paint ran. The local College Pros franchise went through three different crews and took a month to do a job that was promised to be done in two weeks. Granted, rainy weather did play a part in the length of time to get the job done but then again....so did having to re-do the vast majority of the job.

They slopped paint all over the sidewalk, the iron railing in the back of the house and on the plants in the flower beds, despite being told the plants would be covered. Plants....lets not forget the worker walking all over the plants.

Two walk around later, we just paid them to get off the property and did plenty of touch up painting on our own. I do not recommend the Helena, Montana franchise of College Pros and if their work is any indication of work by other franchises....get some one else to do your job.

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Reason of review:
Bad quality
Anonymous

Take your down payment and never show up to work

Don't utilize College Pro Painter from Indianola, Iowa. I have been trying to track down the owner of the franchise for the last six weeks in order to conduct the work contractually agreed upon--contract is one month past completion date. The owner took 15% down payment early July and stated it would be completed in roughly two weeks. After placing seven calls to him over a five week period, he continues to list excuses on why the work hasn't started. I have had to initiate all calls with many calls not returned. Now having to take legal action in order to get my deposit back.
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Peter A Obf

Overpriced - Underperforming

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The first College Pro guy who came, quoted the job, but we didn't act on it that season. So I called him the next spring only to find out he was no longer doing painting himself. He sent me a different franchise owner to requote. That individual came & quoted, but then disappeared when it came time to schedule the work. A second franchise owner was called in to complete the job. But she had to requote because she wouldn't honor someone else's quote. Shoddy & lackluster finished product. When it was first completed, it looked like they painted without scraping & sanding as contracted. The new paint layer was thin & looked like it had been applied with a spray gun. What Primer? What sealer? Not what I was expecting for the amount of money I paid, and all the promises that the porch would last for years. I had my reservations, but since I'd already paid and the work was already done, there wasn't much I could do other than hope it held. However, after one winter all the painting that was done wore off. The porch looks worse now than it did before they started. I don't want the same franchise owner back either. She wasn't very interested in painting. She spent most of her time telling me about her school plans and what she would do when the summer was over. So now I get to contact their corporate office & complain. Wish me luck.
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Loss:
$1000
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

Anonymous

Poor quality paint job

College Pro almost "forgot" about painting our duplex in Wisconsin and had to be called multiple times to get them to show up. When they finally showed up right before Labor Day, they got paint on the gutters and downspouts and had lap marks on all sides of the building from the sprayer. They missed one of the soffit sections until it was pointed out to them. The paint application was so thin, it was a joke and began flaking off after 2 years. Our building has rough or textured cedar siding and these guys have no clue how to paint that type of siding. They were supposed to brush the paint after spraying it on because of the texture of the wood. This was discussed with their representative and was in the contract. We would NEVER hire these guys again. Hire a LOCAL established painter that has been in business for a while and skip this company.
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Reason of review:
Bad quality
1 comment
Guest

I agree, we just had them do our painting and they did a terrible job! Looked like a pre school class was per loose with paint brushes.

paint dropped every ware , wrecking brand new light fixtures and gutters.

Missed several entire areas. I should have stopped payment on my check and am serious thinking of filing a suit against the company

Ltanya Shj

Promised the World, Pathetic Performance

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We had our home in Eau Claire, Wisconsin painted in April, 2017 (just over a year ago). We were promised the world. They painted in the rain, did a horrible job, and a year later, and after no satisfaction from the painter or regional manager, I will be repainting parts of our home this summer. Do yourself a favor. Save thousands of dollars and a huge headache. Find someone other than these clowns to paint your house.
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Reason of review:
Bad quality

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Summary

College Pro Painters is a privately owned company. A college student founded it in 1971. The company is headquartered in Thunder Bay, Canada. The College Pro Painters is a company that provides exterior home painting performed by qualified full-time college students in the summer months. College Pro Painters operates in twenty-nine U.S. states and in Canada. All the franchise managers of the company are extensively trained and selected to perform better job and customer service.

College Pro Painters is widely advertised as a company that contributes to the development of entrepreneurial features in the students and supports future business leaders.

College Pro Painters reviews and complaints

College Pro Painters is ranked 41 out of 332 in Cleaning Services category

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